Support

Frequently asked questions

How does Potlog decide when to water? It starts from the interval you picked when adding the plant. Each time you tap Watered, it updates the prediction from the real gap since the last watering, weighting recent waterings more. Still moist pushes the check back two days and lengthens the interval a little.

I tapped the wrong button. Tap Undo on the Today card, or swipe the record in the plant’s History to delete it. The schedule is recalculated from your records.

Reminders don’t arrive. Check Settings > Notifications > Potlog, and the reminder time in Potlog’s Settings.

How do I restore Potlog Pro on a new device? Potlog Settings > Restore Purchases, signed in with the same Apple Account.

How do I cancel a subscription? Settings app > your name > Subscriptions > Potlog.

Is my data backed up? Your plants stay on your device. With Potlog Pro you can turn on iCloud Sync to keep them in your own iCloud account.

Contact

support@pochica.cc Please include your iPhone model and iOS version.